Get Trained and Hired as Service Officer
Begin your career with Matrimony.Com
Partnering with Matrimony.Com , we offer an exceptional opportunity to start as a Service Officer (Telesales). Surpass industry standards and unlock your maximum potential through our MentorKart's expert training.
Secure Placement
40+ hours
Industry certification
Soft skills training
100% Live Classes
1 Month Training+
Full Time Job
Batch starting soon
Salary Up to ₹ 2.5 LPA + Incentives
Pay After Placement available
How to Enroll in the Program
Complete your Enrollment Process
Register to access program details and download the brochure. Receive test link via email and WhatsApp after registration.
Qualify Test and interview prep
Clear the initial assessment test, begin a 7-day interview training, and sign the PAP Agreement with us.
Qualify Company Interview Round
Following your interview with Matrimony.Com, upon qualifying, kindly remit a registration fee of Rs. 2000.
Start your Training
Based on your performance during the training, you will be offered a full-time role to join the team.
Qualify Company Assessment Test and Join Full Time
Prepare for your joining! Upon successfully clearing the company assessment test, expect to receive the final offer letter.
Limited Seats Hurry Up!!
Book your seat now
About Matrimony.Com
Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 3500+ associates. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Jodii, Assisted services and Elite Matrimony in the matchmaking business. The marriage services vertical comprises of Wedding Bazaar. They are the pioneer and leader in the online match making business with over 4 million active members availing these services.
Matrimony.com has a pan India presence with 7+ regional offices and 100+ company owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.
Pay After Placement Fee
INR 24,000
(Financial Aid and EMI available)
First Installment
Your First EMI will be due once you are
selected for the program.
selected for the program.
(Refundable)*
MentorKart collects the aforementioned program registration fee, while Matrimony.Com does not charge any fees.
*Amount will be refunded, if not selected
Career as Service Officer (TeleSales)
- Service Officer (TeleSales), also known as telemarketing or inside sales, involves selling products or services over the phone or through other electronic means, such as email or video conferencing.
- TeleSales as careers have a promising future due to companies' focus on revenue, customer acquisition, personalized approaches, data-driven strategies, and technology..
What does a Service Officer (TeleSales) do ?
- Service Officer (TeleSales) professionals are responsible for generating leads, making cold calls, and reaching out to potential customers to promote and sell their company's offerings.
Job Description
In this program candidates will be hired and onboarded by Matrimony.Com. After getting hired candidate will be trained on the parameters and course structure provided by Matrimony.Com.
Eligibility: Graduate in any stream / Awaiting final year result or Freshers
Age: Upto 28 years
Joining date: Batch will start soon
Position: Service Officer (TeleSales)
Salary Range: Upto ₹2.5 LPA + Incentives
Location: Noida, Chennai, Bangalore, Mumbai and Hyderabad
Pay After Placement
Experience a red-carpet entry to your dream job with Pay After Placement (PAP). Our program is designed to provide you with the necessary skills that are relevant to current industry requirements. PAP is an initiative that aims to eliminate all the obstacles faced by students to achieve their career goals
Under the PAP scheme, the student need not pay the fee until the student gets their offer letter.
Details about the Program
Program Mentor
What you’ll learn?
Take a glance at the modules to familiarize yourself with your learning journey!
Sales Process (including service and product)
Customer
Consumer and the difference between the customer and consumer
Introduction to customer success management
Engagement with the customers
Handling the customers
Selling: Basic understanding, Challenging but
Selling Attitude: Attitude is everything in sales/Belief cycle
Selling techniques: ABC of selling
Sale’s Pipeline: The bigger the pipeline, the better is your output
Identifying the target segment
Prospecting (Pre approach)
Product presentation- Product knowledge
Objection handling
Follow-up
Sale closing
Soft Skills
Learning common etiquette and practicing them through role-plays and activities.
Listening, Politeness and Courtesy workshop
Developing telephone etiquettes and practicing them through role-plays and activities.
Understanding grooming standards and power dressing.
Identifying the elements of good and bad customer service, exploring moments of truth in customer service.
Probing, Acknowledging and Rapport Building techniques and drills.
Developing complaint management and service recovery skills.
Understanding customer relationship management (CRM).
Learning about benchmark practices in CRM and practicing through role-plays.
Developing the ability to work under pressure.
Understanding the importance of interpersonal activities.
Developing the ability to think creatively and out of the box.
Course Overview
Become an expert in TeleSales by learning from Industry Experts
Live & Online Classes
Interact & Learn LIVE with telesales experts.
Guest Lectures
Listening from Industry Stalwarts is always insightful. Bringing this culture in more intensive way, different industry leader is going to guide you.
Case Studies
Want to test your understanding? Try some cool Case Studies. Hell Ya!! It’s exciting and here at MentorKart it is rewarding too.
Projects
Create your proof of work with allocated projects and lure recruiter. Good projects are the testimony that you have understood the learning track very well.
Industry Experts who’ll teach you
Get the certificate
Upon successfully completing the course offered by Matrimony.com in partnership with MentorKart, individuals will be awarded a certificate of completion. This certificate, which has lifetime validity, is jointly provided by MentorKart and Matrimony.com to recognize the individual's achievement in the program.
Certificate will be awarded on course completion
FAQ
What does a Telesales and Service Associate do at Matrimony
What will be my roles and responsibilities?
- Responsible for making outbound calls and regular follow-ups on leads assigned.
- Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieving the targeted sales numbers & value, setting quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, and encourage them to upgrade/renew the matrimony packages.
- Address all the issues/grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share them with the internal team.
- Strictly adhere to the process requirements
How does this program help me to grow?
What type of projects and assignments will be given in the program?
What will be the maximum package offered by the company?
What will be the mode of the program?
What will be the medium of the program?
What will be the timings of the program?
Can I pursue the program alongside my job?
What is the payment method?
- One time full payment
- Financial assistance available through our NBFC partners
How much do I need to pay Initially?
What is the total amount I need to pay?
Will I get certification after completion of the program?