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Get Trained and Get Hired as
Client Acquisition and Service Executive in IndiaMART

Start your corporate journey with us! In collaboration with IndiaMART, we present an exciting chance to begin your career in Client Acquisition and servicing. Exceed industry benchmarks and reach your full potential with our expert training from MentorKart.

Get Trained first

40+ hours

Secure Placement

Industry certification

Soft skills training

100% Live

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1 Month Training +
Full Time Job

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Batch starting soon

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Salary INR 3.0 LPA + Incentives

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Pay After Placement available

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How to Enroll in the Program

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Complete your Enrollment Process

Register to access program details and download the brochure. Receive test link via email and WhatsApp after registration.

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Give your Assessment and Screening Interview

Take a Qualifying Test (30 min with 3 sections of Listening, Grammar, and logical reasoning) and a 1:1 Interview by the MentorKart Team (If passed the qualifying test)

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Interview with the IndiaMART

After clearing Assessment and Screening Interview, IndiaMART will conduct the interview of such candidates. If selected, a Letter of Intent will be issued.

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Join the Training Program

Only candidates with a Letter of Intent are eligible for the Training Program. In total 3 weeks of the training will be conducted by MentorKart, at first training will be conducted for 7-10 days before joining and then will continue for 2 weeks after joining IndiaMART.

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Qualify and join for Full Time

Get ready for your joining! Once you pass the company's final interview, you'll receive the final offer letter.

Limited Seats Hurry Up!!
Book your seat now

Full Name *

Email ID *

Phone Number *

Current City *

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About

IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.

Over the last 27 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 98 million product offerings and a 7.6 million responsive supplier base, we provide ease and convenience to our 175 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.

Pay After Placement Fee

INR 38,000 22,000

(Financial Aid and EMI available)

First Installment

Your First EMI will be due once you are
selected for the program.

(Refundable)*

On the program fees get

Get 80% fee reimbursed by IndiaMART*

If you complete 1 year at IndiaMART with good performance

MentorKart collects the aforementioned program registration fee, while IndiaMART does not charge any fees.

*Amount will be refunded, if not selected

Career in Client Acquisition and servicing

  • Careers for Client Acquisition and servicing professionals include Executive Client Service, Customer Support Associate, Customer Success Manager, Customer Support Executive, Customer Support Manager etc.
  • The future of Client Acquisition and servicing careers is promising, driven by increasing demand, technological advancements, focus on customer experience, remote work opportunities, career growth, and the importance of personal interaction.
  • Client Acquisition and servicing salary in India is approximately 3.0 lakhs . The highest position in the corporate for such professionals are Chief Sales Officer (CSO), Director of Customer Success and their salaries are upto 1 Cr.

What is Client Acquisition and servicing ?

  • The Client Acquisition and servicing role involves assisting customers by addressing their inquiry concerns, and issues, providing guidance, and resolving problems to ensure a positive experience and customer satisfaction. It requires effective communication skills, product knowledge, and the ability to troubleshoot and find solutions efficiently.

Job Description

In this program candidates will be hired and onboarded by IndiaMART. After getting hired candidate will be trained on the parameters and course structure provided by IndiaMART.

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Eligibility: Over 70% in 10th and 12th
B Tech / Graduate with minimum 1-year experience in inside sales or Customer handling, or Freshers with a Postgraduate in Management.

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Joining date: Batch will start soon

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Position: Client Acquisition Executive

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Salary Range: INR 3 LPA + Incentives

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Location: Noida

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Pay After Placement

Experience a red-carpet entry to your dream job with Pay After Placement (PAP). Our program is designed to provide you with the necessary skills that are relevant to current industry requirements. PAP is an initiative that aims to eliminate all the obstacles faced by students to achieve their career goals

Under the PAP scheme, the student need not pay the fee until the student gets their offer letter.

Details about the Program

In this program candidates will be hired and onboarded by IndiaMart. After getting selected candidate will be trained on the parameters and course structure provided by IndiaMART.

Live Class: 40+ Hours

Master classes

Soft skills sessions

Projects and case studies

Program Mentor

    What you’ll learn?

    Take a glance at the modules to familiarize yourself with your learning journey!

    Introduction to Customer Success Management

      Consumer and the difference between the customer and consumer

      Introduction to customer success management

      Engagement with the customers

      Handling the customers

      Customer success: Win-Win situation

      Repeated buying

      English Classes to be conducted

      Soft Skill Sessions:-

    • • Self-discipline
    • • E-mail Writing
    • • Effective communication
    • • Body language
    • • Presentation skills
    • • Interview preparation
    • • Resume building
    • • Video CV making

      Product positioning

      Identifying competitors

      Strategy Building and Strategy Mapping

      Business process building

      Life Cycle designing

      SLA - Service Level Agreements

      Negotiations skills and settling price decision

      Sales strategy building

      Different Strategies for Business processes

      Ethical standards for every Business Developer

      Do’s and Don’ts of Business

      Leads Qualification Matrix

      Improving sales performance

      Community Building - Email, SMS, Social Media

      LinkedIn Outreach

      Lead Journey

      Creating Influential Portfolios

      Activities - Cold Calling, Telephonic Etiquette, Sales Pitch

      Follow-up after Sales / After Sales Service

      Relationship Management- Building Rapport

      Closing Techniques & Straight Line Persuasion

      Creating proposals and presentations

      Learning common etiquette and practicing them through role-plays and activities.

      Handling business cards, understanding general meeting etiquette, and practicing them through role-plays and activities.

      Developing telephone etiquettes and practicing them through role-plays and activities.

      Understanding grooming standards and power dressing.

      Identifying the elements of good and bad customer service, exploring moments of truth in customer service.

      Developing complaint management and service recovery skills.

      Understanding customer relationship management (CRM).

      Learning about benchmark practices in CRM and practicing through role-plays.

      Developing the ability to work under pressure.

      Understanding the importance of interpersonal activities.

      Developing the ability to think creatively and out of the box.

    Course Overview

    Become an expert in Client Acquisition and servicing by learning from Industry Experts.

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    Live & Online Classes

    Participate in live interactive sessions with industry experts to gain valuable insights into the e-commerce industry and develop effective customer interaction strategies.

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    Guest Lectures

    Listening from Industry Stalwarts is always insightful. Bringing this culture in more intensive way, different industry leader is going to guide you.

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    Case Studies

    Want to test your understanding? Try some cool Case Studies. Hell Ya!! It’s exciting and here at MentorKart it is rewarding too.

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    Projects

    Create your proof of work with allocated projects and lure recruiter. Good projects are the testimony that you have understood the learning track very well.

    Industry Experts who’ll teach you

      Get the certificate

      Upon successfully completing the Program offered by MentorKart, individuals will be awarded a certificate of completion. This certificate, which has lifetime validity, is provided by MentorKart and NSDC to recognize the individual's achievement in the program.

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      Certificate will be awarded on course completion

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      FAQ

      The Client Acquisition and servicing role involves lead identification by understanding customer business, pain points. Funnel management with follow-ups with prospects on their conversion journey.
      • Over 70% in 10th and 12th
      • B Tech / Graduate with minimum 1-year experience in inside sales or Customer handling, or Freshers with a Postgraduate in Management.
      Assessments and projects will be provided by IndiaMART after half completion of the program.
      Our program offers valuable insights and comprehensive training for a successful career in client acquisition and servicing. It equips individuals with the necessary knowledge and skills to excel in this field. Additionally, the placement assistance provided is highly beneficial.
      Candidates will be trained on the parameters and course structure provided by IndiaMART. They will have 40+ live classes and soft skills training etc.
      This program will run for 40+ hours in 3 weeks.
      As the official business language is English hence the program will be delivered in the same.
      The program will be delivered in complete online mode.
      The learnings and excellence must require 2-3 hours daily commitment for 7 to 10 days and after that, you will have 2 weeks of offline training with IndiaMART and along with MentorKart training.
      This opportunity requires a full-time commitment, which means you cannot pursue it alongside other jobs but also people who are working and want to switch can apply for this job.
      There are two ways one can opt to pay

      • Direct Payment: one-time full payment can be done.

      • Financial assistance and EMI options are also available.

      The total fee for the program is INR 22,000. Your 1st EMI will be due when you get selected for the program, which is refundable.
      The role that you will be assigned will be Client Acquisition and servicing.
      You have to pay when your first EMI will be due once you are selected for the program.